Introduction
Are you in the market for a commercial ice maker that can provide you with enough ice to meet your household or business needs? Look no further than the TYLZA Commercial Ice Maker. Our team has reviewed this under counter ice machine and we are impressed with its performance, functionality, and durability. In this article, we will provide you with an overview of the TYLZA Commercial Ice Maker, discuss why we recommend this product, and share customer reviews.
Overview of TYLZA Commercial Ice Maker
The TYLZA Commercial Ice Maker is a powerful and efficient ice machine that can produce up to 160lbs of ice in 24 hours. Equipped with a powerful compressor, this commercial ice maker can produce 63 pieces of ice in 11-20 minutes, making it a great option for both households and businesses. The under counter ice maker has a built-in design and can be installed in any position, making it perfect for use in kitchens, bars, offices, coffee shops, and restaurants.
Reasons for Choosing TYLZA Commercial Ice Maker
Our team recommends the TYLZA Commercial Ice Maker for several reasons. First, the smart LCD panel of this commercial ice maker is user-friendly and comes with various functions such as an ice full reminder, ice cube thickness options, and a timer. Second, it is made of durable stainless steel and food-grade PP injection liner, making it a durable and healthy option for your ice-making needs. Lastly, TYLZA offers a 12-month warranty and lifetime technical support for this under counter ice machine, ensuring that you have a perfect experience with the product.
Customer Reviews
Customers who purchased the TYLZA Commercial Ice Maker have shared their positive experiences with the product. One customer experienced an issue but praised the customer service provided by Yo-yo. Another customer had a problem with the compressor, but CS arranged a replacement quickly. Overall, customers have praised its performance and design. For instance, it has a feature that prevents the lever from going up when full ice is produced, making it a hassle-free option for households and businesses.
Product Features
When it comes to purchasing an ice machine, there are certain features that we look for. The TYLZA Commercial Ice Maker seems to tick off most of our boxes, including:
Efficient Ice Making
One of the most important features of an ice machine is its ability to produce enough ice for our needs. The TYLZA Commercial Ice Maker can produce up to 160lbs of ice in a 24-hour period, which is more than enough for a large family or even a small business. It can also produce 63 pieces of ice in just 11-20 minutes, which is impressive.
Built-in Design
Another feature that we love about this ice maker is its under-counter design. It is compact enough to fit under most counters, making it a great space-saving option for our kitchen or office. It also has a 35lbs ice storage capacity, which means we can store a significant amount of ice without having to constantly refill the machine.
Smart LCD Panel
We appreciate a machine that is easy to use, and the TYLZA Commercial Ice Maker is exactly that. It features a smart LCD panel that makes it easy for us to operate. The panel displays a variety of functions such as ice full reminder, ice cube thickness option, timer, water shortage reminder, and auto-clean.
High-quality Material
We also appreciate that this ice maker is made of durable stainless steel, heat insulation, and food-grade PP injection liner. It is also odor-free and has a white scratch-resistant film that effectively prevents scratches during transportation.
With all these features, it’s no wonder that this ice maker has received positive reviews. Some customers had minor issues, but the customer service provided by TYLZA seems to be commendable.
If you’re looking for a reliable and efficient ice maker for your home or business, the TYLZA Commercial Ice Maker is definitely worth checking out.
Get your hands on the TYLZA Commercial Ice Maker
Customer Service
We pride ourselves on providing exceptional customer service for the TYLZA Commercial Ice Maker 160 LBS/24H Under Counter Ice Machine. Here’s what you can expect from us:
TYLZA’s Warranty and Technical Support
We offer a 12-month warranty for this commercial ice maker, giving you peace of mind that your investment is protected. In addition, we provide lifetime technical support so that you can get any help you need with your ice machine. If you have any questions or concerns, please do not hesitate to contact us through Amazon. We will reply to you within 24 hours, ensuring you have a perfect experience.
Examples of Exceptional Customer Service
Our commitment to customer service is reflected in the reviews we receive. For example, when a customer’s ice maker arrived with a broken door, we immediately contacted them and arranged for a new one to be shipped out. We provided a video on how to remove and attach the new door and helped resolve any other issues that arose.
Additionally, when a customer experienced an error code, we were able to quickly identify the issue through a picture of the inside of the unit and provide an easy fix. We understand that unexpected issues can arise, and we are always ready to help.
Overall, we take pride in our exceptional customer service and strive to provide each customer with the best possible experience with our ice maker.
Common Issues
When it comes to the TYLZA Commercial Ice Maker, there are a few common issues that customers have experienced. In this section, we’ll outline those issues and share some solutions.
Solving the Inner Flap Sticking
One issue that some customers have experienced is with the inner flap sticking. However, this is not a fault of the unit itself. In some cases, a piece of paper from shipping can get wet and stick to the flap, preventing it from going back into position. To resolve this issue, simply check the flap for any obstructions and remove them if necessary.
Problems with Drain Plug
Some customers have also experienced issues with the drain plug popping out when using the ice scoop from front to back. This can cause the water to drain from the tray into the ice bin, melting the ice and preventing any additional ice from being made. To avoid this issue, we recommend using the ice scoop from side to side only. Additionally, we feel that the plug should be threaded and screwed into place instead of a push-in plug.
Pressure to Leave a Review
While the TYLZA Commercial Ice Maker has received positive reviews, some customers have expressed their dissatisfaction with the pressure to leave a review. Although the team at TYLZA values customer feedback, they understand that customers may want to take their time to fully test the product before leaving a review. They also acknowledge that calling or emailing customers to request a review may not be the best approach. They’ve taken note of this feedback and are adjusting their review requests accordingly.
Despite these issues, the TYLZA Commercial Ice Maker has received positive reviews overall. Customers appreciate the machine’s efficiency and capacity for producing high-quality ice. And in the event of an issue, TYLZA has been known to offer excellent customer service, with representatives like Yo-yo and Sara going above and beyond to help customers troubleshoot their machines.
Pros and Cons
Advantages of TYLZA Commercial Ice Maker
We are thrilled with the TYLZA Commercial Ice Maker’s overall performance. In addition, this under-counter ice machine is incredibly compact, measuring just 151731.5 inches, and can be mounted in nearly every location, which is convenient for a variety of businesses. The Smart LCD Panel is simple to use, and allows you to pick the ice cube density, set a timer, and monitor water levels, among other things.
Furthermore, the ice making speed of this commercial ice maker is impressive, providing up to 160lbs of fresh ice daily. That’s plenty of ice to meet family and commercial needs! Another benefit is its heat-insulated and food-grade PP injection liner – both of which ensure that the ice made is of high quality and free of odors.
Along with the machine’s excellent features, TYLZA provides a 12-month warranty guarantee, as well as a reliable lifetime of customer service and technical support. We also appreciate the scratch-resistant white film that effectively safeguards the machine during transport.
Disadvantages of TYLZA Commercial Ice Maker
Although we were satisfied with this ice maker overall, we did encounter an issue with the compressor. However, customer service was fantastic and arranged a prompt replacement. We believe it is necessary to leave the machine untouched for more than 24 hours after receiving it, which may not be feasible for some people.
FAQs
How do I set up the ice maker?
Setting up the TYLZA Commercial Ice Maker is a breeze. Simply unpack it, connect it to a water outlet, plug it in, and turn it on. It comes with a comprehensive user manual that guides you through the entire set-up process. Allow the machine to run for 24 hours before using it for the first time to ensure it is fully functional.
How do I clean the ice maker?
Keeping your TYLZA Commercial Ice Maker clean is essential to maintain its optimal performance. To clean your machine, simply follow the instructions outlined in the user manual. The machine comes equipped with a self-cleaning function that takes care of the majority of the cleaning process. However, it is important to regularly wipe down the exterior of the machine to keep it looking brand new.
What is the warranty policy?
TYLZA stands by the quality of its products and offers a 12-month warranty and lifetime technical support with every purchase of this ice maker. If you have any issues with the item, contact TYLZA directly. Their customer service team is available 24/7 and will respond within 24 hours. Their exceptional service has earned them many satisfied customers who have praised both the product and the after-sale service.
Overall, the TYLZA Commercial Ice Maker is a strong contender for anyone looking to purchase a high-quality, durable ice maker that can produce a significant amount of ice. Its compact size allows it to be installed in any position, and its user-friendly LCD panel makes it easy to operate. With its excellent warranty policy and lifetime technical support, you can rest assured that you are investing in a quality product that you can rely on for years to come.
Conclusion
Final Thoughts on TYLZA Commercial Ice Maker
Overall, we highly recommend the TYLZA Commercial Ice Maker. It is a powerful and efficient ice maker that can produce up to 160lbs of ice in 24 hours, making it perfect for any family or commercial setting. Additionally, its compact size and ability to be installed in any position allows for easy integration into any space.
One of the standout features of this ice maker is its smart LCD panel, which offers a variety of functions to meet all of your ice-making needs. The panel also makes it easy to operate the machine and to keep track of important information, such as the machine’s current status and any notifications.
Another factor that sets this ice maker apart is its high-quality materials. The machine is made of durable stainless steel, heat insulation, and food-grade PP injection liner. The white scratch-resistant film also prevents any damages that may occur during transportation.
Recommendation for Prospective Buyers
If you are looking for a reliable, efficient, and versatile ice maker, then the TYLZA Commercial Ice Maker is an excellent option. Its ability to produce a large amount of ice quickly and its compact design make it perfect for families and commercial settings alike.
Additionally, the machine’s smart LCD panel and easy-to-use features make it a great choice for those who want to customize their ice-making experience. The machine’s high-quality materials and scratch-resistant film also ensure that it will last for years to come.
Overall, we believe that the TYLZA Commercial Ice Maker is an excellent choice for anyone who wants to have a constant supply of fresh ice on hand. With its powerful compressor, smart features, and high-quality construction, this ice maker is sure to provide reliable service for years to come.
